How to switch your Peppol connection
To ensure a smooth and well-supported transition, it's important to review the following fields in the SMP (Service Metadata Publisher) record:
These elements are crucial for a reliable migration. If they’re missing or incorrect, you may waste time searching a company’s website for generic contact details, slowing down your migration or troubleshooting efforts
In Belgium, two types of migrations are possible within the Peppol network.
The first is a migration between two commercial Access Points. In this case, you’ll need to notify your current provider of your intention to switch, ensure that your contract or subscription is properly ended, and coordinate the transition with your new provider, including updating your registration in the SMP.
The second option is a migration from Hermes to a commercial Access Point, which is significantly simpler. This process uses the Migration Token Collection Interface (MTCI), allowing for a fully automated transfer with no downtime and no required action from Hermes itself. As a result, moving away from Hermes is much easier than switching between commercial providers.
Be aware that the Peppol Directory is not always up to date. For reliable, real-time data on participants and their Access Points, use a trusted SMP lookup tool or consult your solution provider
A participant in the Peppol or eDelivery network is any organization (company, government agency, institution) that is registered to send or receive electronic documents like invoices or orders. Each participant has a unique Participant Identifier, often based on their VAT or company number, and is connected to an Access Point that manages the document exchange on their behalf.